Frequently Ask Questions
Below are frequently asked questions, you may find the answer for yourself.
Shipping
Yes, our delivery partners cover almost all countries, cities, and village areas, which gives us worldwide delivery capabilities.
You get your package within 7 working business days in the same country, 30 working business days in the international countries time period. But our package delivery time depends on many things, like product availability, seller location, customer location, customs, delivery partner networks, and more. We always try our best to deliver your package to you as early as possible.
Payment
For the convenience of our customers, we support many payment methods such as UPI, Bank Transfer, Credit & Debit cards (Mastercard, Visa, Rupay, American Express, Discover, etc), Pay Later, EMI, and many more options.
Yes, we and our sellers follow strict policies and safety measures. Also, our trusted and top-rated partners add an extra layer of security with their secure and strict working style, which helps us to make your purchases safer and more secure on Hrishnali.
Order & Returns
Placing an order on Friendly is very easy.
1. Create an account (if you don't have one already)
2. Login to your account
3. Search for the product you want
4. Select your favorite product from list
5. Complete the address & payment by clicking on Buy Now button
6. Congratulations, your order has been placed.
You can make changes in order before shipping it to you, but after shipment, you can cancel it or take it. If you want to accept the order there is nothing to do. If you want to cancel the order, please follow the steps below:
- Go to the account by clicking on the name or account.
- Choose the order section from the left-hand bar.
- Select your order and open it, scroll to the bottom
- You can proceed by clicking the cancel button
- OR you can simply connect support team via the contact us page or email us via support@hrishnali.com
Yes, to place an order, account creation is mandatory to track order & payment details also maintain access to digital purchases.
After placing an order, you will receive an email containing order tracking details, or you may be able to see them in the account > order section. If you do not find any tracking details, you can ask the seller to share tracking details by visiting the seller's shop page and the send message option.
If you found any issues with your order, you can simply connect with the support team via the contact us page or email us at support@hrishnali.com with relevant details and photos/videos, so the team can act faster to provide a resolution.
